Privacy Policy
Last Updated: September 2026
1. Introduction
Welcome to Fern.loop. We respect your privacy and are committed to protecting the information you share with us while using our website.
2. Information We Collect
When you contact us or place an order, we may collect basic information such as your name, email address, phone number, and delivery details.
3. How We Use Your Information
We may use your information to:
- Process and manage your orders
- Respond to your questions and enquiries
- Provide customer support
- Improve our products and website
4. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our website.
5. Third-Party Services
We may use third-party services such as payment providers, delivery services, maps, and website analytics. These services may have their own privacy policies.
6. Data Security
We take reasonable steps to protect your personal information. However, no method of transmitting information online is completely secure.
7. Your Privacy Rights
You may contact us if you have questions about the personal information we hold about you or wish to request an update or correction.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us through the Contact Us section of our website.
9. Changes to This Policy
Fern.loop may update this Privacy Policy from time to time. Any changes will be posted on this page.